Your privacy is important to us. It is Unicorn Designer Studio’s policy to respect your privacy regarding any information we may collect from you across our website, https://unicorndesignerstudio.com, and other sites we own and operate.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

Personal Information: We collect personal information such as your name, email address, phone number, and any other details you provide when you contact us, schedule meetings, or subscribe to our newsletter.

Usage Data: We collect data on how you interact with our website, including your IP address, browser type, pages visited, and the time spent on our website. This helps us improve our website and services.

2. How We Use Your Information

We only retain collected information for as long as necessary to provide you with your requested service. The data we store is protected within commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

We use your information to:

• Provide and manage our services.
• Respond to your inquiries and communicate with you.
• Improve our website and services based on usage data.
• Send you promotional emails if you have subscribed to our newsletter.

We don’t share any personally identifying information publicly or with third parties, except when required by law.

3. Fulfillment Policy

Scope of Work: The services provided by Unicorn Designer Studio are outlined in the contract with the client, detailing deliverables, timelines, and responsibilities.

Payment Terms: Payments must be made as per the agreed schedule in the contract. All invoices are due within 7 days of issuance. Failure to pay within this period may result in a suspension of work, withdrawal of services, and additional interest charges.

Refunds and Cancellations:

• Refunds are not typically provided once the work has commenced, except in cases where Unicorn Designer Studio fails to deliver the services as per the contract. Any requests for refunds will be evaluated on a case-by-case basis.
• If the client cancels the project before completion, the client is liable for payment for all work performed up to the date of cancellation, reimbursement for any non-cancellable expenses incurred, and a cancellation fee equal to 15% of the remaining contract value.
• Unicorn Designer Studio reserves the right to terminate the contract at any time with written notice. In such cases, the client is responsible for all work completed and expenses incurred up to the date of termination.

4. GDPR Compliance

Your Rights Under GDPR: If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You can request that we erase your personal data under certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: You can object to our processing of your personal data.
• Right to Data Portability: You can request that we transfer your data to another organization or directly to you under certain conditions.

To exercise these rights, please contact us at info@unicorndesignerstudio.com.

5. Tools and Third-Party Services

We use third-party tools to enhance our services, and they may collect certain data from you:

• Calendly: Used for scheduling meetings. Calendly may collect your name, email address, and other information necessary to arrange appointments. For more details, see Calendly’s Privacy Policy.
• Google Analytics: Used to track website usage and gather insights. Google Analytics may collect data such as your IP address, browser type, and pages visited. This data is anonymized and used to improve our website. For more details, see Google Analytics’ Privacy Policy.
• Microsoft Clarity: Used to understand how users interact with our website. Clarity may collect information such as mouse movements, clicks, and scrolling behavior. For more details, see Microsoft’s Privacy Statement.
• Mailchimp: Used for email marketing and newsletter distribution. Mailchimp may store your email address and track your interaction with our emails (e.g., open rates, click-through rates). For more details, see Mailchimp’s Privacy Policy.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are tiny files downloaded to your computer that help improve functionality and track usage.

How We Use Cookies:

• To remember your site preferences.
• To analyze usage patterns via Google Analytics.
• To manage email subscriptions and forms.

Disabling Cookies: You can adjust your browser settings to disable cookies, but this may affect the functionality of our website.

7. External Links

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

8. Contact Information

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at info@unicorndesignerstudio.com.

This policy is effective as of 26 August 2024.